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Title

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Digital Account Manager

Description

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We are looking for a highly motivated and experienced Digital Account Manager to join our dynamic marketing team. As a Digital Account Manager, you will be responsible for managing client relationships, developing digital marketing strategies, and ensuring the successful execution of online campaigns. You will act as the main point of contact for clients, understanding their business goals and translating them into effective digital solutions. In this role, you will collaborate closely with internal teams including creative, content, SEO, PPC, and analytics to deliver integrated marketing strategies that meet client objectives. You will monitor campaign performance, provide regular reporting, and optimize campaigns based on data-driven insights. Your ability to manage multiple accounts, communicate effectively, and stay current with digital trends will be key to your success. The ideal candidate has a strong background in digital marketing, excellent project management skills, and a passion for delivering exceptional client service. You should be comfortable working in a fast-paced environment and capable of managing competing priorities. Experience with digital tools such as Google Analytics, AdWords, social media platforms, and CRM systems is essential. This is an exciting opportunity to work with a variety of clients across different industries, helping them grow their online presence and achieve measurable results. If you are a strategic thinker with a client-first mindset and a deep understanding of digital marketing, we would love to hear from you.

Responsibilities

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  • Manage and grow relationships with digital marketing clients
  • Develop and implement digital marketing strategies
  • Coordinate with internal teams to execute campaigns
  • Monitor campaign performance and optimize for results
  • Prepare and present performance reports to clients
  • Ensure client satisfaction and retention
  • Stay updated on digital marketing trends and tools
  • Identify opportunities for account growth
  • Manage budgets and timelines effectively
  • Resolve client issues and provide proactive solutions

Requirements

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  • Bachelor’s degree in Marketing, Communications, or related field
  • 3+ years of experience in digital marketing or account management
  • Strong understanding of SEO, PPC, email, and social media marketing
  • Excellent communication and interpersonal skills
  • Proficiency with Google Analytics, AdWords, and CRM tools
  • Ability to manage multiple projects and deadlines
  • Strong analytical and problem-solving skills
  • Experience working with cross-functional teams
  • Client-focused with a proactive attitude
  • Detail-oriented and highly organized

Potential interview questions

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  • Can you describe your experience managing digital marketing campaigns?
  • How do you handle multiple client accounts simultaneously?
  • What digital tools and platforms are you most proficient with?
  • How do you measure the success of a digital campaign?
  • Describe a time you resolved a challenging client issue.
  • How do you stay current with digital marketing trends?
  • What strategies do you use to retain clients?
  • How do you prioritize tasks when managing several projects?
  • Have you worked with cross-functional teams before?
  • What industries have you worked with in digital marketing?